. Bell telephone magazine . One possible arrangement which coidd tieservice representatives in several differentlocations to the central computer file. Many Locations. Installations CentralOffice * Customer CompanyRepresentative IAll Records Message UnitsTolls Other Chargesand CreditsBalanceTrouble History Telephone NumberService & EquipmentLine EquipmentCable & PairLeft in StationDirectory White Pages Yellow Pages Street Address Delivery I t I Test Message Units OtherBoard Tolls Inquiries AutomaticMessage Accounting Intercept Information Electronic SwitchingSystem Photo-typesetting for printi


. Bell telephone magazine . One possible arrangement which coidd tieservice representatives in several differentlocations to the central computer file. Many Locations. Installations CentralOffice * Customer CompanyRepresentative IAll Records Message UnitsTolls Other Chargesand CreditsBalanceTrouble History Telephone NumberService & EquipmentLine EquipmentCable & PairLeft in StationDirectory White Pages Yellow Pages Street Address Delivery I t I Test Message Units OtherBoard Tolls Inquiries AutomaticMessage Accounting Intercept Information Electronic SwitchingSystem Photo-typesetting for printing directories Reports, Bills, Etc, Relationship between customer, service representative, central file and its products. calls to whichever service representativesare free to answer them. The customerwould not have to wait for someone whohad access to his record to handle hisrequest. The illustrations on these pagesshow this principle of ready accessibilityin block diagram form. A further benefit,of course, is the fact that she could com-plete all negotiations with the customervery quickly, while he is on the line. Shewould have access to the computert


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Keywords: ., bookauthoramerican, bookcentury1900, bookdecade1920, bookyear1922