. Electric railway journal . derable time was required by steamroads to settle a freight claim, with the result that manyshippers were dissatisfied. Electric roads, however, haveprofited by this experience and have made every effort of loss through heating or through defective cars whichpermit the grain to spill in transit. From time to time claims arise under the class knownas concealed losses, such as shortage in closed most instances the legal department or claim depart-ment has been able to establish non-liability, as it is verydifficult for the shipper to verify the count at the
. Electric railway journal . derable time was required by steamroads to settle a freight claim, with the result that manyshippers were dissatisfied. Electric roads, however, haveprofited by this experience and have made every effort of loss through heating or through defective cars whichpermit the grain to spill in transit. From time to time claims arise under the class knownas concealed losses, such as shortage in closed most instances the legal department or claim depart-ment has been able to establish non-liability, as it is verydifficult for the shipper to verify the count at the time thegoods were placed in the case. The fact, too, thatmerchandise of this character is handled by draymen atthe receiving and delivery points brings in two other par-ties and makes it practically impossible to determine whois responsible for the loss. General practice in holding shipments in storage is toestablish forty-eight hours free time, after which they maybe deposited in a public storehouse or carried to a central. Interior of Dayton Freight House, Ohio Electric Railway either to settle claims promptly or else to explain theirreasons for refusal. After every effort has been exhaustedto bring about a fair settlement through correspondence,following a thorough investigation of a legitimate claim, ifthe demands of the shipper appear to be unfair, he shouldbe personally investigated. Usually this course producesadditional incriminating evidence or convinces the investi-gator that some error has been made in previous reportsabout the matter. The experience of several large companies indicatesthat not many claims are carried up for suit but that theyare compromised or abandoned, especially when the com-panys claim department brings good evidence to showthat the railway was not liable for the damage or which do reach the court, however, are usuallythose for damage or loss of grain in transit and damage tolive stock shipments. Damage to grain may be the result st
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