The Kodak Salesman . t ofbeing all things to all men, which, ifyou have never tried it, is some jobI assure you. My assistant manager friendseems to get along pretty wellthough, and one day 1 asked himif he had any particular rule for hisguidance, and he laughed and re-plied. Yes, to try to please all ofthe people all of the time. In a hotel every one with agrievance, real or fancied, insistson seeing the manager, but themanager by means of some uncannysixth sense scents trouble on theway, wraps himself in his magiccloak and becomes invisible, leavingthe assistant manager to hold thebag. ]\Iy
The Kodak Salesman . t ofbeing all things to all men, which, ifyou have never tried it, is some jobI assure you. My assistant manager friendseems to get along pretty wellthough, and one day 1 asked himif he had any particular rule for hisguidance, and he laughed and re-plied. Yes, to try to please all ofthe people all of the time. In a hotel every one with agrievance, real or fancied, insistson seeing the manager, but themanager by means of some uncannysixth sense scents trouble on theway, wraps himself in his magiccloak and becomes invisible, leavingthe assistant manager to hold thebag. ]\Iy room is too dark, or toolight, too high up, too low down, toosmall, too large; I dont like thewall paper ; the porter didnt call for•my trimk; the valet sent me up:someone elses suit. Whats the^matter with your dining room ser-^ace? and so ad infinituni. ^He encounters the gentlemanlysouse, the boisterous one, thestranger who insists on having hispersonal check cashed, the deadbeat, the sneak thief, crooked wait- 8. ers and bell Ijoys—and occasionallya regular human being who is en-tirely satisfied with everything. Yet with all this to contend withhe is smiling and urbane to everypatron. I have seen him abused bya noisy inebriate, and smile—and Ihave seen him order the same partyejected and smile—this time any-how I knew he meant it. His job, or the biggest part ofit, is to make every patron feel com-fortable and secure, and to feel thatthe hotel is truly a home, if but atemporary one. • Any salesman can learn a lotfrom a man with a job like his; heis the sales manager for the hotel—he is more than that—he is the headsalesman, whose business it is to sellthe hotel and its services to its pa-trons so that they will come againand pass the good word along totheir friends. Any business house is largely atthe mercy of such of its employesas come in direct contact with itscustomers. A store may handle only thehighest grade goods, and have thebest of locations, and a fin
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Keywords: ., bookcentury1900, bookdecade1910, bookidkodaksalesma, bookyear1917
