. Bell telephone magazine . in-tensify its interest in the field and assistwith the research and development nec- essary to perfect the specialized facilitieswhich electric power needs. The communication industry, sec-ondly, must gain an appreciation for thesevere demands in terms of reliabilitythat the power industry requires. Elec-tronic and communications engineershave gained much experience in meetingrigorous requirements for dependabilityin their work with military and spaceapplications. This is fortunate. Bell System and indepedent telephonecompanies together are accepting thischallenge,


. Bell telephone magazine . in-tensify its interest in the field and assistwith the research and development nec- essary to perfect the specialized facilitieswhich electric power needs. The communication industry, sec-ondly, must gain an appreciation for thesevere demands in terms of reliabilitythat the power industry requires. Elec-tronic and communications engineershave gained much experience in meetingrigorous requirements for dependabilityin their work with military and spaceapplications. This is fortunate. Bell System and indepedent telephonecompanies together are accepting thischallenge, bringing together the manage-ment and technical skills to do a depend-able communications job that will meetthe critical needs of the electric powerindustry. Special Service Manai;enien! Bnrcmi ai Phoenix, Arizona. Specially trained customer contactmen at these test board positions, nianned around the clock, coordinate trouble clearingfor critical services throughout the state. Customer calls one number to report The Bell System has a traditional senseof responsibility toward communications for thehandicapped. A recently developed three-phase program is part of this continuing effort Services forSPECIAL NEEDS Dr. L. Holland Whitney, Mediail DirectorPersonnel Relations Departnierit, Co. ■ Pick up a telephone; dial a number;hear an answer at the other end ofthe line, and order a loaf of bread—anaction as automatic and familiar to mostof us as putting one foot ahead of theother to walk down the street. But tomany—those for whom talking or hear-ing (or seeing) is difficult or impossible—this simple and familiar use of thetelephone is a challenge, one that oftenrequires very special help. Accustomed as most of us are to com-municating with other people at the dropof an idea, we take the gifts of speechand hearing pretty much for , to many, many peoplearound us, life is not that generous. Let us take as an example a fictitiousbut typica


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