. Baltimore and Ohio employees magazine . xist realcooperation between the various de-partments of the System. All these factors are essential be-cause the trace clerk, as a Baltimoreand Ohio representative, wields greatinfluence—either beneficial or detri-mental to the Companys interest—in his dealings with the shippingpublic. In a word, the Tracing Departmentis a splendid medium through which to demonstrate one form of serviceso much in demand by Baltimore andOhio patrons, and it is a foregoneconclusion that if its representativesgive satisfaction, it will redound toour benefit in many ways.
. Baltimore and Ohio employees magazine . xist realcooperation between the various de-partments of the System. All these factors are essential be-cause the trace clerk, as a Baltimoreand Ohio representative, wields greatinfluence—either beneficial or detri-mental to the Companys interest—in his dealings with the shippingpublic. In a word, the Tracing Departmentis a splendid medium through which to demonstrate one form of serviceso much in demand by Baltimore andOhio patrons, and it is a foregoneconclusion that if its representativesgive satisfaction, it will redound toour benefit in many ways. Velvet Whether a train has 50 or 300 peopleaboard, it has to run because it is , it costs relatively only a littlemore to transport the 300 than it does the 50. When you get just one additional pas-senger for your road, therefore, you cansafely figure that you have added nearlythe entire amount of that passengers fareto the net revenue. Lets get some of this velvet 1 Baltimore and Ohio Magazine, January, 1924 II. William D. Risch William D. Risch—aBig Business Getter W. F. RICHARDSON, generalfreight agent in New York,reports that William , Auditors Office, Staten IslandRapid Transit Railway, recentlysecured a heavy tonnage movementfrom the west resulting in revenue of$828. The shipper is an old friendof the Baltimore and Ohio but thebusiness in this case was highly com-petitive and if it had not been forthe personal effort of Mr. Risch tosecure it for our line, it might havegone to another road. Thank you,Mr. Risch, and may your tribe in-crease to legion during 1924! President Willards Boy-hood Ambition IN a recent informal address to theBaltimore and Ohio Associationof Railway Surgeons, PresidentWillard told a good story on stated to the doctors that he wasparticularly interested in their pro-fession because as a boy it was hisambition to become a doctor. Ihad no longing to be a railroad man, he said, although the railroad ranthrou
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