As part of her visit to Naval Hospital Bremerton, March 17, 2022, Air Force Brig. Gen. Anita Fligge, Defense Health Agency chief nursing officer, was provided an overview of the command’s Urgent Care Clinic by Lt. Cmdr. Paul Flood, staff family physician, chief medical informatics officer and UCC department head. Flood explained that the UCC’s implementation of several initiatives over the past year, which helped decrease wait times for COVID testing - with over 10,300 total COVID-19 tests completed in 2021 alone - and optimizing staff utilization were instrumental in increasing customer satis


As part of her visit to Naval Hospital Bremerton, March 17, 2022, Air Force Brig. Gen. Anita Fligge, Defense Health Agency chief nursing officer, was provided an overview of the command’s Urgent Care Clinic by Lt. Cmdr. Paul Flood, staff family physician, chief medical informatics officer and UCC department head. Flood explained that the UCC’s implementation of several initiatives over the past year, which helped decrease wait times for COVID testing - with over 10,300 total COVID-19 tests completed in 2021 alone - and optimizing staff utilization were instrumental in increasing customer satisfaction and assist in mitigating manpower losses due to military requirements. “COVID-19 [also] brought us the need to be more innovative and communicative. I thank everyone for all you’ve done, and continue to do,” remarked Fligge, who also toured other Puget Sound Military Health System commands at Madigan Army Medical Center, Naval Health Clinic Oak Harbor and the Air Force’s 62nd Medical Squadron (Official Navy photo by Douglas H Stutz, NHB/NMRTC Bremerton public affairs officer).


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Keywords: #navymedicine, bremerton, dha, mhs, nhb, nmrtc, nursing