. Bell telephone magazine . e improv^e-ments in the quality of service andfrom increasing the number of peoplein a community who have telephoneservice. In addition, a number ofSystem companies plan to make ex-periments in the further extension ofinformation features, such as weatherforecasts, bus schedules, and otheritems of direct concern to farmcustom jrs. An important part of the servicein rural areas is given by the mutualservice-station groups already re-ferred to. The Bell System has longrecognized their importance in mak-ing nation-wide telephone service areality, and the operating comp
. Bell telephone magazine . e improv^e-ments in the quality of service andfrom increasing the number of peoplein a community who have telephoneservice. In addition, a number ofSystem companies plan to make ex-periments in the further extension ofinformation features, such as weatherforecasts, bus schedules, and otheritems of direct concern to farmcustom jrs. An important part of the servicein rural areas is given by the mutualservice-station groups already re-ferred to. The Bell System has longrecognized their importance in mak-ing nation-wide telephone service areality, and the operating companieshave made a point of assisting themin many ways—particularly since thedepression. The companies have or-ganized groups of experienced menwhose function is to help these service-station groups. As the man-powersituation eases after the war, ev^enmore of this will be done. Such as-sistance is broad in scope, rangingfrom advice on how a group shouldorganize for service and build the these are already under way, and will. A new tool used in the Bell System tomake an improved wire joint be expanded as, again, peace bringsthe men and the time to do so. Even now, a good start has beenmade on determining what people inrural areas think about telephoneservice: what they like and dont likeabout it; what they feel it should in- line, to continuing assistance in con- elude; what improvements and newnection with its maintenance. features would make it more pleasing 226 Bell Telephone Magazine and useful to them. It may surprisesome readers to learn, for example,that in one area more than half ofthe rural customers interviewed dur-ing these local surveys said that theydid not object to listening in byothers on the same line. Whenenough information has been com-piled, from various sections of thecountry, it will be analyzed, and willserve as a guide in developing thoseaspects of the System program. As A HELP in making final plans, de-tailed surveys will be made of manytypical areas in
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Keywords: ., bookauthoramerican, bookcentury1900, bookdecade1920, bookyear1922
