Credits and collections: . s department. There is then leftonly those inquiries and orders for which there are nocredit files. John Browns letter is one of them. Weshall now follow the course of this letter, it being under-stood that all of the other papers are following asomewhat similar course. The Inquiry Caed First the credit man makes out what is known as aninquiry card (see Figure 14), which is printed onyellow paper. At this time he merely puts in the name,address, material, and date, and crosses out the wordorder, showing that this card represents an inquiry. 92 Credits He then takes t
Credits and collections: . s department. There is then leftonly those inquiries and orders for which there are nocredit files. John Browns letter is one of them. Weshall now follow the course of this letter, it being under-stood that all of the other papers are following asomewhat similar course. The Inquiry Caed First the credit man makes out what is known as aninquiry card (see Figure 14), which is printed onyellow paper. At this time he merely puts in the name,address, material, and date, and crosses out the wordorder, showing that this card represents an inquiry. 92 Credits He then takes the inquiry card to the commercial agencyrating books. You will note that a space is provided onthe left-hand side under ratings for the insertion ofthe figures as given by the rating books. In this case,we have seen that Brown is just starting in businessand, therefore, is not rated; so we write the word noneafter the letters B and D. However, supposingthat Bradstreet had offered a rating of $5,000 to $10,000, Date ^0//S N. ^^—» (Stenographer. Write these reference*) Fig. 14.—Inquiry Card (Yellow) first-grade credit, we should have to put the number 5immediately after the letter B and the number 10 inthe next open space following the oblique line, and thenumber 1 after the dash. As we have seen, however, thiscustomer was not rated and the credit man, therefore,takes the card back to his desk to decide what actionshould be taken. He decides that in view of the circumstances, it will besatisfactory to write the customer direct for information. Actual Procedure 93 SMITH COAL COMPANY Chicago, IllinoisMr. John Brown, October 21, 1915 Chicago, Sir: Your letter of inquiry dated March 9 has been referred to meby our sales manager for credit approval. We have institutedour regular credit investigation, and have written the referencesthat you were good enough to give us. We note that you have orders on hand for domestic fuel andassume, therefore, that you will want rush
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Keywords: ., bookcentury1900, bookdecade1920, booksubjectcredit, bookyear1920
