. Annual report of the Street Dept. of the City of Boston. he superintendent in such a mannerthat he can readily forward to the complainant an explana-tion of any circumstances in regard to which it is desirablethat he should be informed. It may not be out of place to say that the department notonly admits the right of every citizen to make reasonablecomplaint, but fully recognizes the fact that intelligent andfriendly criticism is a most valuable aid to good service,amounting as it does to a system of volunteer inspection, andsupplementing the regular inspection service of the depart-ment. Th
. Annual report of the Street Dept. of the City of Boston. he superintendent in such a mannerthat he can readily forward to the complainant an explana-tion of any circumstances in regard to which it is desirablethat he should be informed. It may not be out of place to say that the department notonly admits the right of every citizen to make reasonablecomplaint, but fully recognizes the fact that intelligent andfriendly criticism is a most valuable aid to good service,amounting as it does to a system of volunteer inspection, andsupplementing the regular inspection service of the depart-ment. The public has shown itself to be very willing to co-operate with the department in carrying out the details ofthis system. When the return postal cards were introduced,while it was believed that a large proportion would be re-turned, it was feared that many would be neglected or for-gotten ; but the result has exceeded expectation, the numbernot returned having proved a very small one. Moreover,the great majority of complainants, finding themselves met in. ONE OF THE IMPROVED STREET SIGNS, STYLE No. II. set Department. 27 a spirit of fairne nth a desire to do what is possible for their relief, ha~< i 3d to be reasonable in their demands, and anxious only for efficient service and the good of thepublic; and I wish to take this opportunity to express mygratitude to the many good citizens who have given thedepartment their co-operation and support in its efforts toimprove the service and adapt it to the needs of the com-munity. Signs. Greater and more systematic attention has been given thisyear to the placing of street signs. New and more attractivestyles of double-faced post signs have been devised andadopted. While this may seem a comparatively unimportantmatter, the many favorable comments made by citizens to thedepartment show that this improvement has been appreciated. The signs placed by this department are made by the San-itary Division, but the work of locating is under
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