. Bell telephone magazine . n 1945 he was appointed trade markservice manager; in 194b, commercial staffengineer; and, in 1949, directory engineer—his present post. Mr. Gay has con-tributed two previous articles to thisMagazine. The last, in the issue ofJune 1942, was The Role of the Tele-phone in the Civilian Defense Organi-zation. Emil B. Voelcker joined the New York Telephone Company in 1923, and dur-ing the next 17 years his positions in theCommercial Department there includedthose of directory problems engineer, busi-ness office problems engineer, and staffengineer. In 1940 he was assista


. Bell telephone magazine . n 1945 he was appointed trade markservice manager; in 194b, commercial staffengineer; and, in 1949, directory engineer—his present post. Mr. Gay has con-tributed two previous articles to thisMagazine. The last, in the issue ofJune 1942, was The Role of the Tele-phone in the Civilian Defense Organi-zation. Emil B. Voelcker joined the New York Telephone Company in 1923, and dur-ing the next 17 years his positions in theCommercial Department there includedthose of directory problems engineer, busi-ness office problems engineer, and staffengineer. In 1940 he was assistant direc-tor in charge of personnel training for theBell System exhibit at the New York\\ orlds Fair—an undertaking in publicrelations which required the services ofsome 400 friendly, courteous telephonemen and women. From 1942 to 1945 heserved as assistant civilian defense coor-dinator. In the latter year he transferredto A. T. & O. & E. Department,where since that time he has been engagedin directorv Bell .System tools and equipment are designed and selected to enable those who use themto work safely and efficiently. This construction truck, for example, with its array oftools and supplies, cost about $9,500—which is less than half the average investment intools and equipment behind each telephone job. See The Telephone Co?npany As aPlace to Work begin>iing on page 250 Communications Industry Consistently Holds First Place In National Safety Council An?iual Reports, with Results Four and a Half Times Better Than the Average Bell System Safety RecordContinues to Improve Erie S. Miner Introductory Note, by the Head of the Department ofOperation and Engineering It seems fitting that this article shouldbe dedicated to the 550,000 men andwomen who have worked long and hardto occupy first position in Americanindustry in the field of accident pre-vention. As telephone folks, we areproud of this record. Such splendidprogress has been made possible be-cause of team


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