. Cranberries; : the national cranberry magazine. Cranberries. Contending With the Problems In a Family Business By JOSEPH ARKIN Siblings fight. Best friends disagree. Spats bruise the happ- est marriage. So, it should come as no surprise that personal con- flicts arise in closely held family businesses. However, conflicts in family businesses involve more than I egos and emotions. Such conflicts :an have serious financial consequences. Simple family disagreements 1 Decome distractions that absorb valuable management time and mergy. More severe conflicts can ead to disruptions that damage iale
. Cranberries; : the national cranberry magazine. Cranberries. Contending With the Problems In a Family Business By JOSEPH ARKIN Siblings fight. Best friends disagree. Spats bruise the happ- est marriage. So, it should come as no surprise that personal con- flicts arise in closely held family businesses. However, conflicts in family businesses involve more than I egos and emotions. Such conflicts :an have serious financial consequences. Simple family disagreements 1 Decome distractions that absorb valuable management time and mergy. More severe conflicts can ead to disruptions that damage iales and reduce a family firm's earnings. In extreme circum- stances, family conflicts can •reate disturbances that threaten i firm's survival. Being right an become more important than jeing successful. No panaceas exist for avoid- ng conflicts in family businesses. \nd family disagreements often •esist common solutions. But •ecognizing some basic consid-. ^^NNBEl^;^^ COMPUTER, INC. CRANWARE • Growers • Handlers • Chemical Applications • Chemical Resale (508) 291-1192 2 Tobey Rood Worehom, MA 02571 erations can help reduce the fre- quency and severity of family conflicts. To orient our look at those considerations, we first will separate the potential conflicts in family businesses into the fol- lowing categories: 1. Non-business conflicts that affect the business; 2. Problems arising from dispersed management control; 3. Problems dealing with inac- tive shareholders; 4. Problems dealing with non- family members in the business; 5. Transition problems, , replacing top management. The different categories may overlap. And some of the prob- lems in family businesses really do not arise from personal con- flicts. But focusing on the above categories helps orient the discussion. Problems arising from personal conflicts may be the most diffi- cult to solve. Such conflicts often bear only an indirect relation- ship to business activities. Yet they often arise from dee
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