Every day for 12 hours, Heidi Simko, Jacqui Zink, Amber Machado and Rawn “RJ” Jones pick up the ringing phone knowing on the other side of the call is a resident from one of the four counties, Sonoma, Lake, Napa or Mendocino, who lost part or all of their homes in the October 2017, Northern California wildfires.

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