. Bell telephone magazine . psule form, thats the assessmentcenter program. In many ways it maylook as though we are swimming againstthe tide. Why, in this age of high speeddata processing, which we use so well inother areas of the Bell System, have wedecided to use an approach that utilizesso many management people in such atime-consuming process? Or to put thequestion another way, Why not simplyfeed a persons characteristics into a com-puter and get an answer relative to his or her chances of success as a manage-ment person? The answer is the obviousone. We dont feel that an approach thatmin
. Bell telephone magazine . psule form, thats the assessmentcenter program. In many ways it maylook as though we are swimming againstthe tide. Why, in this age of high speeddata processing, which we use so well inother areas of the Bell System, have wedecided to use an approach that utilizesso many management people in such atime-consuming process? Or to put thequestion another way, Why not simplyfeed a persons characteristics into a com-puter and get an answer relative to his or her chances of success as a manage-ment person? The answer is the obviousone. We dont feel that an approach thatminimizas the human element is theappropriate one. There are still thingsthat are best done by competent peoplemaking judgments, and the selecting ofgood management candidates, in all fair-ness to the System and the individual,remains one of those areas which willsuccessfully withstand the push of mech-anization. Costly and time-consuming asit may be, the selection of good manage-ment people justifies the price manytimes Payoff of the program comes during the approximately two-hour session in nhich the candi-dates performance over the two-and-a-half days is reported on (here by tape playback) andevaluated by the staff. The candidates supervisor is often present. A record of the ses-sion is kept on tape and is available for reference if any questions should arise later. 24 Long LinesIn Action Paintings and Sketches by Attilio Sinagra As part 2 of this magazines series ofpaintings and drawings on the Bell Sys-tem, famed illustrator and painter AttilioSinagra was asked to try to capture theessence of the broad and complex servicefunction that is the Long Lines Departmentof A. T. & T. Specifically, he was asked togive his impressions of the drama inherentin the jobs of the 30,000 people who pro-vide, operate and maintain the equip-ment and the vast communications net-works which bind together the 22 BellSystem Operating Companies and some2,700 independent telephone companies,li
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