. Electric railway journal . its patrons to know that itis literally sitting up nights trying to think of ways torelieve the congestion on its lines with a view to mak-ing people more comfortable. In other words, thecompanys problem is to show the public that it is op-erated by men whose first thoughts in giving serviceis consideration of the passengers. To do this, it isbelieved that the human touch must never be absent. Publicity Used for the Surface Lines Some of the cards used during the year in the surfacecars of the New York Railways, of which Mr. Shonts isalso president, were the same a


. Electric railway journal . its patrons to know that itis literally sitting up nights trying to think of ways torelieve the congestion on its lines with a view to mak-ing people more comfortable. In other words, thecompanys problem is to show the public that it is op-erated by men whose first thoughts in giving serviceis consideration of the passengers. To do this, it isbelieved that the human touch must never be absent. Publicity Used for the Surface Lines Some of the cards used during the year in the surfacecars of the New York Railways, of which Mr. Shonts isalso president, were the same as those displayed in thesubway and elevated cars. Others, however, dealt withproblems peculiar to the surface lines. As a Christmas greeting to the children of New York,Mr. Shonts issued an illustrated booklet of safetyrhymes. This was published by the New York Railwaysand distributed to children throughout the city. Themain characteristic of the book is the action portrayedin the illustrations. Another feature is a note ad-. EXPLAINING TO THE PUBLIC MATTERS OF SURFACE OPERATION 220 Electric Railway Journal Vol. 51, No. 5 Meeting War Burdens in Croydon Employment of Women Conductors Must Be Regarded as Success—Higher Costs ofOperation Have Overbalanced Receipts—Companies Are Entitled to DemandFare Increases to Maintain Service and Financial Stability By T. B. GOODYER Manager Croydon (England) Corporation Tramways Mi ORE than three years of war finds the CroydonCorporation Tramways, in the London suburban• area, operated, like the majority of systems inGreat Britain, under conditions which a few years agowould have been considered impossible. The fact thatthe country was unprepared for the gigantic strugglenow in progress eased to some extent the difficulty withregard to labor. To set up the vast machinery now inoperation for the successful prosecution of the war tooktime, and in that fact many employers benefited. Thedrain on labor was gradual, allowing new provisions tob


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