. Bell telephone magazine . informal gatherings communication barriers dis-solve when people are given thechance to be heard as the individu-als they are. Almost all companies have es-tablished question and answer pro-grams under such names as SpeakOut, Answer Back, and so on,substantiating the active concern ofthe employee body on almost anyimaginable subject. The success ofprograms appears to demonstratethe belief on the part of employeesthat anonymity will be protectedand that the company is willing todeal candidly with the tough ques-tions. However, they may also sug-gest tha
. Bell telephone magazine . informal gatherings communication barriers dis-solve when people are given thechance to be heard as the individu-als they are. Almost all companies have es-tablished question and answer pro-grams under such names as SpeakOut, Answer Back, and so on,substantiating the active concern ofthe employee body on almost anyimaginable subject. The success ofprograms appears to demonstratethe belief on the part of employeesthat anonymity will be protectedand that the company is willing todeal candidly with the tough ques-tions. However, they may also sug-gest that the immediate supervisoris not wholly regarded as the bestsource of information, and this inturn may suggest, among otherthings, that supervision generallyis not relating as it should. Fewer companies have activepaid suggestion plans, but the num-ber is increasing. Employee sug-gestion plans address another areaof human need; , the desire toparticipate fully in the companysdestiny by contributing above andbeyond the o
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