Electrical news and engineering . good you will at once command the respect of yourstaff and they will endeavor to emulate it and here, rightat the start, you have the confidence and co-oi^eration ofyour force, be it few or many. Without this confidence andco-operation your business is handicapped as you are en-deavoring to pull the whole load single handed against op-position. Keep in touch with your staff. Be friendly, but notfamiliar. Make them feel free to discuss an idea for im-provement, or pass an opinion on something that is not inbest interests of progress in your system or store mana
Electrical news and engineering . good you will at once command the respect of yourstaff and they will endeavor to emulate it and here, rightat the start, you have the confidence and co-oi^eration ofyour force, be it few or many. Without this confidence andco-operation your business is handicapped as you are en-deavoring to pull the whole load single handed against op-position. Keep in touch with your staff. Be friendly, but notfamiliar. Make them feel free to discuss an idea for im-provement, or pass an opinion on something that is not inbest interests of progress in your system or store manage-ment. Keep Close to Your Staff These arc things that make the employer respected bythe staff, not simply because of your superior knowledgeCI things in general. You cant know it all or keep yourfingers on all the requirements and details of the interested in suggestions from your staff. They may notalways be as good as your own, .but at least they show aneffort to help. The staff will have the solution of a problem. before j-ou even recognize that a prol)lem exists. Shiftyour responsibility when and wherever you can. Make yourstaff self dependent. Make them feel that they are an im-portant link in your organization and that if they fail in theirobligations the whole business system feels the effect. The Value of a Smile In receiving your prospective buyer or customer, firstSmile—smile if it hurts every muscle in your face. Dontgiggle or laugh, just smile and make a mental note of how-many smiles you will receive in return. This is the mostvaluable asset by way of an introduction that you can pos-sibly possess. Xow you and your client are at ease and ready to talkbusiness. Of course some people never smile hack. Mostof them do. Try it and see. Xext. be all interest and attention to hear your custom- THE ELECTRICAL NEWS crs request and endeavor to get it the first time withoutasking them to repeat. Keep Stock Clean and Bright Stock that is kept clean- and il)righ
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