Sgt. 1st Class Jackie Lord speaks during a ceremony at Madigan Army Medical Center on Joint Base Lewis-McChord, Wash., where a video call with The Honorable John E. Whitley, the acting secretary of the Army, was joined for the announcement on Feb. 4, that Lord is the Army Active Component FY 21 Career Counselor of the Year. Flanking Lord throughout the ceremony is her command team at Madigan and Regional Health Command-Pacific. To Lord’s left is RHC-P Command Sgt. Maj. Abuoh E. Neufville.

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