Hardware merchandising September-December 1919 . ing on hand what was called for. Forinstance, a man would ask for a gallonof paint, and we would often have totake half gallons to make up the quan-tity wanted, likewise with half gallonsand quarts. We have not been at allsatisfied with the stock which the man-agement has allowed us to buy and thecustomer does not like it if he asks fora half gallon, and is given two quarts. Here is a case in point where the gen-eral management of a retail businessshould, obviously, confer often andclosely with the department is in touch with the cus
Hardware merchandising September-December 1919 . ing on hand what was called for. Forinstance, a man would ask for a gallonof paint, and we would often have totake half gallons to make up the quan-tity wanted, likewise with half gallonsand quarts. We have not been at allsatisfied with the stock which the man-agement has allowed us to buy and thecustomer does not like it if he asks fora half gallon, and is given two quarts. Here is a case in point where the gen-eral management of a retail businessshould, obviously, confer often andclosely with the department is in touch with the customer andknows what the customer wants. If hisadvice is not taken there is a big chanceof difficulty arising, just such as wasoutlined above. Tt would seem goodpolicy and more profitable in the longrun for the proprietor to place more re-sponsibility upon department managers,permitting them to make selectionswhich they know will meet the needs ofcustomers with whom they are dealing. November 22, 1919 HARDWARE AND MENTAL—Advertising Section 67. Refinishing Jobs Much of the varnish sold by the dealer is used for refinish-ing purposes, and is bought by consumers who are notfinishing experts. It is to such consumers that BerryBrothers Varnishes, Stains and Enamels are especiallyadapted. While Berry finishes have been for a great many yearsappreciated by the experienced painter because of theiruniform quality, their easy working and excellent dryingproperties are additional buying inducements among houseowners who are unskilled with the varnish brush and do theirown refinishing Partial List of Distributors ofBerry Brothers Products Hunter-Henderson Paint Co., Ltd., Vancouver, , Vallance Hardware Co, Ltd, Neson, A. Gillis Co. - - Halifax, Marks, Clavett, Dobie Co, Ltd, Port Arthur, , Ltd. - ? - Collingwood, Ont. Sanderson Pearcy & Co, Ltd. - Toronto, Ont. Townsend Paint Mfg. Co \. M. Bell & Co, , Inc. ...L. H. Gaudry & , Vallance
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