Third-time tracker Matt Langer, 22, shows an email from a young boy who wrote in to say Merry Christmas and thank members for their service. Langer, sitting next to his mother Carolee during her fourth year tracking, worked a two-hour shift in the NORAD Tracks Santa Operations Center on peterson Air Force Base, Colo., answering email messages from parents and children around the world. More than 1,200 volunteers manned two-hour shifts beginning Dec. 24 at 4 Mountain time until 3 Dec. 25. Master Sgt. Chuck Marsh

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Keywords: air, airforce, force, military, norad, states, united, usa, usnorthcom