. Electric railway journal . o supply power toneighboring communities, the number of cases of suchtrouble in which railway men are interested has natur-ally increased. In many instances these cases of in-ductive interference can be remedied by better in-sulation and proper transposition of the telephone cir-cuits. In other cases, as, for instance, when two wiresof a three-phase circuit are extended to furnish single-phase service, the electrostatic unbalance which resultssometimes produces noise troubles which no reasonableamount of transposition will remedy, and the use of anisolation transfo
. Electric railway journal . o supply power toneighboring communities, the number of cases of suchtrouble in which railway men are interested has natur-ally increased. In many instances these cases of in-ductive interference can be remedied by better in-sulation and proper transposition of the telephone cir-cuits. In other cases, as, for instance, when two wiresof a three-phase circuit are extended to furnish single-phase service, the electrostatic unbalance which resultssometimes produces noise troubles which no reasonableamount of transposition will remedy, and the use of anisolation transformer at the end of the three-phase cir-cuit often offers the cheapest and best solution of theproblem. The isolation transformer is by no means apanacea for all the ills that beset railway transmissionnetworks and their interlinked distributing circuits,but it is felt that in the past its advantages have notbeen sufficiently emphasized. November 25, 1916] ELECTRIC RAILWAY JOURNAL 1091 How Are Complaints Handled on Your Road?. Would Your Patron Be Surprised if Greeted Thus? IS it a fact that complaints from your patronsare welcomed?And when a complaint comes in do you in-vestigate it and satisfy the man who made it?Is it your attitude that every complainant is perse a Pestiferous Person? Or is it that EVERY COMPLAINT IS ANOPPORTUNITY to correct something that iswrong or to satisfy someone that the complaint isunjustified? If the railways attitude toward complaints is theright attitude—in other words, if it answers thelast question in the affirmative—it should let peopleknow that this is the fact, not to flaunt its virtues,but to encourage more complaints ; It should show the public that here is a road inconnection with whose service it IS worth while tomake a kick. For about the most fatal thing for people tobelieve about any public institution is that com-plaints are ignored and that it is no use to sayanything. This feeling has hurt all sorts of public utilities;it rankles
Size: 1858px × 1345px
Photo credit: © Reading Room 2020 / Alamy / Afripics
License: Licensed
Model Released: No
Keywords: ., bookcentury1900, bookdecade1900, bookpublishernewyorkmcgrawhillp
